Manufacturer with approved settlement procedure, consumer's duty
If a car maker has set up an approved informal dispute settlement procedure, a consumer has to go through that process first before they can ask for a refund or replacement under Missouri's lemon law.
407.575. with approved procedure, 's duty. — If a manufacturer has established an which complies in all respects with the of the , 16 703, provisions of sections 407.560 to 407.579 concerning refunds or replacements shall not apply to any consumer who has not first such procedure.
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Source & history notes
(L. 1984 H.B. 992 § 6) (1989) Car manufacturer has affirmative duty to notify consumer if it has an informal dispute settlement procedure but has no duty to notify consumer that similar procedure was not established in accordance with statute and procedure did not toll the statute of limitation under the "lemon law." (Mo. App. E.D.) Stewart v. Sieben, Inc., 783 S.W.2d 432.
Related Missouri laws
Warranty extension, when
RSMo 407.573
Court action by consumer, costs, expenses, attorney's fees, how paid
RSMo 407.577
Presumptions of nonconformity
RSMo 407.571
Consumer's right to other remedies
RSMo 407.579
Affirmative defenses
RSMo 407.569
Replacement of motor vehicle or refund of purchase price, when
RSMo 407.567
Legal information, not legal advice. Always confirm with the official source at revisor.mo.gov.